Lee Chen Tong is the Principal Delivery Manager of the GatherSG composable Customer Relationship Management System (CRMS) techstack by GovTech’s Government Digital Product division. He joined the team in Sep 2024, and has since led the team’s efforts in developing solutions/products powered by GatherSG for the Community and Assisted Living space. Examples of these products include the case management system for the Wireless Alert Alarm System, the Government Assisted Living Ecosystem (GALE), and ongoing efforts in leveraging GatherSG in the digitisation of PA’s resident engagement processes. In line with the spirit of continuous learning, Chen Tong is also a current secondee from Housing Development Board (HDB) – where he had led the organisation’s digital transformation efforts through its Digital Master Plan, built up its cloud engineering capabilities, and laid the blueprint for its cloud migration/ software engineering modernisation journey.