24 July 2025
Functional Leaders’ Webinars

Finance and Procurement

Making Impactful Changes to Finance, Internal Audit and Procurement for a Better Public Service

  • Date: 24 July 2025

    Time: 9.30am - 11am

  • Virtual

  • Join us to find out how finance, internal audit and procurement functions are adapting to meet challenges in the public service. Hear from individuals from finance and internal audit who are making impactful changes, and learn about the whole-of-community effort to reimagine and enhance how procurement will be experienced by both public officers and our suppliers in GeBIZ X.

  • Speaker 1: Ms Irene Khaw​

    Director (Finance & Investments), ToteBoard

    Speaker 2: Ms Celine Mah​

    Director (Financial Planning), Land Transport Authority

    Speaker 3: Mr Norman Tan​

    Director (Finance Management), Ministry of Defence

    Speaker 4: Ms Tay Lay Khim​

    Group Director, Accountant-General’s Department

    Speaker 5: Mr Gerald Chau

    Deputy Director (Digital Transformation), Government Procurement Function Office, Ministry of Finance

    Speaker 6: Mr Tay Ter Long

    Chief of Government Procurement/Director, Government Procurement Function Office,​ Ministry of Finance

Human Resources

Inclusion Catalyst: Where Small Steps Create
Big Changes for Workplace Inclusion

  • Date: 24 July 2025

    Time: 9.30am - 11am

  • Virtual

  • This webinar session empowers HR officers to build more inclusive workplaces and HR practices. Participants will explore emerging workforce trends and uncover good practices in workplace fairness and inclusion. Join the rest of the HR community as we learn from inspiring on-the-ground stories shared by our CHRO, Ms Low Peck Kem, and other agencies that bring inclusive practices to life.

  • Ms Low Peck Kem

    Chief Human Resources Officer & Advisor (Workforce Development), Public Service Division​
    Prime Minister’s Office

Infocom Tech & Smart Systems

Creating Inclusive Digital Services: From Design to Delivery

  • Date: 24 July 2025

    Time: 9.30am - 11am

  • Virtual

  • In our drive towards a Smart Nation, building inclusive digital solutions shapes every citizen's experience with government services. Learn why “shifting left” - embedding inclusive design principles from the start- is crucial for all public officers, not just developers.​

    This session showcases how GatherSG powers citizen-centric services through real-world implementations in senior care and ServiceSG. Through practical design principles and actual use cases, discover how this platform transforms service delivery. Join us to explore GatherSG and Ownself Gather's capabilities, and be inspired to reimagine how these tools could serve your agency's unique needs.

  • Speaker 1: Ms Joy Ng​

    Principal UX Designer​, GovTech

    Speaker 2: Mr Kelvin Lim

    Senior UX Designer, GovTech

    Speaker 3: Mr Immanuel Goh

    UX Designer​, GovTech

    Speaker 4: Mr Lee Chen Tong

    Principal Delivery Manager​, GovTech

Public Communications

Communicate, Connect and Co-Create:
Public Communications for a Changing Singapore

  • Date: 24 July 2025

    Time: 11am - 12.30pm

  • Virtual

  • How can we communicate more clearly, connect more meaningfully, and build trust in today’s increasingly complex information landscape? Join us for an insider look at how our public communications officers are adapting to these challenges with fresh strategies and innovative modes of engagement. Learn how MDDI’s Campaigns and Production Department (CPD) is using a data-driven, archetype-based design to deliver relevant, targeted information to different groups of Singaporeans with their Forward SG “Together for Better” efforts, especially through their ongoing “Together, for Better” roadshows. Tune in to hear from CPD and gain practical tips!

  • Speaker 1: Ms Joanne Koh

    Assistant Director (Campaigns and Production Department), Ministry of Digital Development and Information

    Speaker 2: Ms Michelle Tan

    Assistant Director (Campaigns and Production Department), Ministry of Digital Development and Information

    Speaker 3: Ms Chiam Shu Yan

    Assistant Director (Campaigns and Production Department), Ministry of Digital Development and Information

Science, Tech and Engineering

Inter-Agency Collaboration and Ops-Tech Integration in Science, Tech and Engineering

  • Date: 24 July 2025

    Time: 9.30am - 11am

  • Virtual

  • Discover how operations and technology converge in Science, Tech and Engineering fields in the Public Service at this session designed to provide officers with the insights and tools to manage increasingly large and complex projects. Hear from our panel of STE public officers who have tackled integration challenges in their projects. Gain practical knowledge, cross-agency perspectives, and actionable solutions you can apply in your own work. Don’t miss this chance to connect and learn —sign up now and play a part in shaping our future!

  • Stay tuned for updates!

Service Delivery

The Heart of Service: Transforming Citizen Experiences

  • Date: 24 July 2025

    Time: 9.30am - 11am

  • Virtual

  • What does it mean to put citizens at the heart of public service?​

    ​Join this webinar to gain a deeper understanding of how the public service is reshaping citizen experiences. Through real-world examples, discover how public agencies are breaking down silos and embracing innovation to meet citizens' evolving needs. Get a glimpse of how digital transformation, human-centred design, and cross-agency collaboration are creating delightful experiences for citizens.​

    ​Reserve your spot and be part of the service delivery transformation journey!

  • Ms Lee Mui Ling

    COO (ServiceSG), Public Service Division, Prime Minister’s Office

Policy and Planning

Leveraging Data in Healthcare Policymaking to
Better Understand the People We Serve

  • Date: 24 July 2025

    Time: 11am - 12.30pm

  • Virtual

  • In this webinar, policy officers will learn how the Ministry of Health (MOH) leverages on Data and AI in policymaking, from sensemaking to translating data-driven insights into actionable recommendations.

  • Mr Sutowo Wong

    Director (Health Analytics), Ministry of Health

Partnership and Engagement

Partnership with Citizens: Creating and Contributing
to Singapore’s Shared Future

  • Date: 24 July 2025

    Time: 11am - 12.30pm

  • Virtual

  • This session provides insights on why the public service is placing a stronger emphasis on partnerships and its role in shaping Singapore’s social fabric. Learn how MCCY works alongside other government agencies in the practice of partnerships to foster a democracy of deeds. Gain practical tools and tips to sustain partnerships in particularly challenging situations.

  • Speaker 1: Ms Hasliza Binte Ahmad

    Director (Singapore Government Partnerships Office), Ministry of Culture, Community & Youth

    Speaker 2: Mr Jeevaraj Suppiah

    Deputy Director (Singapore Government Partnerships Office), Ministry of Culture, Community & Youth