FAQ

Nominations by HR Directors

  • There is a minimum of one session per day on Day 2 and Day 3 across all programme categories. Please refer to the nomination email with registration instructions for the details. You should receive the email by 20 June2025  – please contact us at cscollege_psf@cscollege.gov.sg if you have not heard from us by then.

  • Affected nominees are strongly encouraged to write in ahead of time to request for a link to virtual streaming instead. This is to ensure that your spot can be offered to another officer.

  • If you're unable to attend due to urgent work commitments, we would appreciate your help in finding a colleague from your agency to attend in your place. To ensure our records are updated, please inform your HR coordinator and update your registration to reflect this change, and ask your colleague to register separately for the event.

  • As the individual sessions from the programme are intended for officers from specific functions, some webinars would cover topics/contents which primarily cater to the target audience from the same functional groups. However, there are no pre-requisites to sign up, and you are welcome to join any topic that interests you.

  • Maximum 2 sessions

  • This will vary depending on each Virtual Learning Journey. If applicable, further instructions will be shared via email.

  • Maximum 2 sessions

  • You may register for both programmes on Day 3. However, it is the participant’s responsibility to ensure that the programmes signed up for do not overlap in timing.

Programmes

  • Registration for all 3 days is not compulsory, unless you have been nominated.

    For those who have been nominated, please refer to the nomination email with registration instructions for the details. Those who have not received the email yet should get it soon.

  • Weigh your professional needs and wants, and prioritise accordingly. Please look through the website thoroughly to understand more about the programmes that you are potentially keen on and ensure that their session timings do not overlap with each other.

  • You will receive an acknowledgement email from GovEntry with a unique QR code to inform you of a successful submission.

  • You can make amendments on your registration form by following these steps:

    Step 1: Retrieve the acknowledgement email from GovEntry that was sent to your inbox after registration.

    Step 2: Scroll to the bottom of the email and click on ‘To Edit’. The hyperlink is located below the QR code.

    Step 3: Please ensure all boxes are checked when you made any edits to the form. Failure to do so will result in an unsuccessful submission, and any changes will not be reflected in the system.

  • You can email us at CSCOLLEGE_PSF@cscollege.gov.sg and we will troubleshoot the problems for you.

Registration

  • Strictly no food and beverages (except plain water) inside the auditorium. Please ensure that you are adequately fuelled up as the dialogue session is 2.5 hours long (from 9.30am – 12.00pm). Do come by earlier – a light breakfast will be served from 8.30am outside the Auditorium.

  • The dialogue session is free seating. Those who arrive after the start of the session will be ushered to the overflow room on level 3. While we understand you would like to sit with friends and colleagues, please do not reserve seats – this will help optimise attendee experience for everyone.

  • You will receive a confirmation email from us prior to the event. This email shall contain a link to view the live broadcast of the respective virtual session(s) that you signed up for.

  • Learning Fest is teaming up with LEARN to encourage you on your journey of growth on the new LEARN platform. For the duration of the Public Service Festival (1-31 July), earn 10 points for completing each CSC course tagged with “LEARNing Fest”. The top 500 officers will receive attractive vouchers! Click here for more information.

  • Business casual if you are attending Panel Dialogue 1 in-person, and smart casual for in-person learning journeys. Please dress comfortably for virtual sessions. 

  • Yes, it will be recorded and stored in LEARN portal for future retrieval.

  • No. Due to limited parking facilities, you are highly encouraged to take public transport to the venue or arrange for private hire driving service for drop-off that day. If you must drive, consider parking at the nearby HDB multi-storey car parks at Blocks 10A and 18 along Holland Drive, which are a 5–10-minute walk from the venue. Please allow extra time for the walk to ensure punctual arrival.

  • You can reach Civil Service College via the train and alight at the nearest station Buona Vista on both the East-West line and Circle line.

On the Days of the Event